Frequently asked questions(FAQ)
What is Bantiya School?
Bantiya School is an online education platform under Bantiya Global Private Limited, designed to offer high-quality courses for learners of all levels. It provides a structured learning experience with expert instructors, interactive lessons, and certification upon course completion.
Who is the instructor?
The courses are taught by Bantiya (Chamara Chandimal), a Sri Lankan expert in the Korean language with TOPIK Level 6 and KIIP Level 5 certification.
How do I enroll in a course?
To enroll in a course, browse the available courses, click on the course you’re interested in, and select the "Purchase Course" or "Enroll Now" button. Complete the payment (if required), and you’ll get instant access to the course materials.
Do I need an account to access the courses?
Yes, you must create an account to enroll in courses. Simply click on "Dashboard" in the header, fill in your details, and get started.
What payment methods are available for paid courses?
We support multiple payment methods, including direct bank transfer, OnePay, and credit/debit cards through secure payment gateways.
How can I track my course progress?
Once enrolled, you can track your course progress through the "My Courses" section on your dashboard, where completed lessons and quizzes are marked accordingly.
What happens if I forget my password?
If you forget your password, click on the "Forgot Password" link on the login page, enter your registered email, and follow the instructions to reset your password.
How do I contact the course instructor?
You can contact the instructor through the course discussion forum or by using the contact details provided on our Contact page.
Can I download course materials?
Some courses allow downloads of PDFs, notes, or other materials. However, video lectures are usually protected and cannot be downloaded.
How do I request support if I have technical issues?
If you face any technical issues, please contact our support team through the details provided on our Contact page.
Can I access the courses on mobile devices?
Yes, our LMS courses are mobile-friendly and can be accessed on any device, including smartphones and tablets, using a web browser.
Can I become an instructor and sell my courses?
Yes! If you are an expert in a subject, you can apply to become an instructor and start selling your courses on our platform. Contact us for more details on instructor registration.